dressing it up

Still with telephones – or, more accurately, still in search of phone and internet connections while travelling – I happened upon this:

About Telefónica: We open new pathways in order to continue transforming possibilities into reality, with the objective of creating values for our costumers, employees, society, shareholders, and partners globally.

In the same way that BT is ‘affectionately’ known as British Telecon, the Spanish company Telefónica is frequently called Timofónica. Perhaps this mission statement from their website explains it: instead of spending money on customer service, it’s going towards ‘creating values for [their] costumers’.

Perhaps someone should tell them that dressing it up nicely won’t help if the basic service is a pig’s ear.

Author: don't confuse the narrator

Exploring the boundary between writer and narrator through first person poetry, prose and opinion

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